Climate Positive Order
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Free Shipping: On all orders over €30
Safe and secure payment guarantee
Climate Positive Order
Material
Measurements
Presentation
Some frequently asked questions
How long does it take for a Telecajas order to arrive?
Delivery in 24/48 hours
• Orders placed before 6:00 p.m. will be delivered within 24 to 48 hours. Deliveries are only made on business days
• Important : 90% of our deliveries are completed within 24 hours in the main cities of the peninsula. However, failure to receive the order within this period does not entitle you to compensation.
Additional notes:
1. Friday orders : Orders placed on Friday will be delivered on Monday or Tuesday.
2. Weekend Orders : Orders placed on Saturday or Sunday will be shipped on Monday, and delivered between Tuesday and Wednesday.
3. Holidays and long weekends : In the case of holidays or long weekends, deliveries may be delayed a few additional days due to the temporary suspension of routes by transport agencies.
4. Large shipments : Orders that require shipment on pallets will be managed by conventional transport, which may affect delivery times.
Delivery and Shipping Areas
We currently ship to Spain and mainland Portugal.
We do not ship to the Islands, Ceuta or Melilla
Shipping & Returns
Express Shipping
Iberian Peninsula (no shipments to islands)
Free from €30
€9.95 for orders under €30
Estimated delivery time: 24/48 hours (working days)
Delivery in 2h
Option available when your order is within a defined range of postal codes: €18.15
Returns
14-day period. You can do it from your TeleCajas account
Products must be in their original condition, unused and in their original packaging.
Once we receive and review your return, we will process your refund within 7-10 business days.
Ineligible products: Custom, made-to-order, sale or clearance products.